ProVia set to create $27 million expansion in Walnut Creek

The project includes a new three-story innovation and customer experience center and is expected to create 50 new jobs while retaining more than 600 existing positions.

The land on the east side of the current ProVia corporate headquarters in Walnut Creek will soon house a new $27 million, three-story building that will house an innovation center and the company’s customer experience team.
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ProVia is growing again, this time adding an addition to its Walnut Creek facility that once completed will bring many new positions.

On Monday, Jan. 12, Mark Leininger, executive director of Holmes County Economic Development, met with the Holmes County Commissioners to pass a Holmes Enterprise Zoning Resolution application and agreement on behalf of ProVia and holding company CBSA Ltd.

The agreement is for ProVia to build a three-story, 127,000-square-foot building on its land east of the current entry door production facility and corporate headquarters.

ProVia manufactures and sells professional-grade, customizable home exterior products — primarily entry, storm and patio doors; vinyl windows; vinyl siding; and manufactured stone and metal roofing, focusing on high-quality energy-efficiency, with the company being ENERGY STAR certified and providing personalized options for homeowners and remodelers.

Leininger said the new building will house an innovation center and the company’s customer experience team. That latter move will require some personnel movement from the three Tuscarawas County-based locations.

“Currently, the customer service function is spread out at different facilities, three of which are in Tuscarawas County,” Leininger said. “Those positions would be relocated to the finished facility.”

He said because of that, it required them to obtain a waiver from the Ohio Department of Development, which made the process take longer than usual. That waiver was received from the ODD Dec. 23, and notices went out to the schools in October.

Leininger said the project projects to be a capital investment of $24.5 million on the facility for ProVia, along with an additional investment of $2.5 million on equipment.

The proposed agreement is the typical 10 years and 50% tax rate, with ProVia estimating the completion of the project will result in the creation of 50 new full-time employment positions and the retention of the current 615 employment positions.

Construction on the new facility is expected to begin sometime in April.

As for the three Tuscarawas County operations that will see a handful of employees make the switch to the new Walnut Creek facility, Leininger said the everyday production at those facilities won’t change at all.

He said the three facilities in Strasburg, New Philadelphia and Sugarcreek continue to grow and thrive.

“It’s anticipated that there will be a net gain of employment positions at those facilities,” Leininger said.

He said ProVia expects to bring two people from the New Philadelphia building and approximately 15 from Sugarcreek and 30 from Strasburg to the new facility.

“It’s a very small percentage of the overall workforce at each facility,” Leininger said. ‘The Ohio Department of Development didn’t have any concerns about it.”

He said ProVia believes this customer service function is integral in the continuing growth of the company because their focus is on customer service.

“Their motto is ‘We care for details in ways that others won’t,’ so they feel it is important that they have a team in place, and by centralizing it, they think they will improve that function,” Leininger said. “It’s fully expected that all of those facilities will continue to grow and add positions.”

Commissioner Joe Miller commended ProVia founder Bill Mullet on his innovation and commitment to helping to propagate servant leadership, not only in his company, but also in the surrounding community.

The commissioners passed the resolution on the contingency of the Walnut Creek Trustees giving their approval, something Leininger said was likely. He said they have been involved in the discussion, but their prior meeting had to be postponed.

According to Leininger, discussion about developing the Enterprise Zone Agreement began back in October 2025.