WCH Health System names Jesseca Phillips provider relations liaison

Longtime marketing specialist steps into new role to strengthen communication with area providers, coordinate onboarding and support hospital-owned facilities.

Wooster Community Hospital has appointed longtime team member Jesseca Phillips as provider relations liaison, a role focused on strengthening communication, support and collaboration with area healthcare providers.

Wooster Community Hospital Health System announced the appointment of Jesseca Phillips as provider relations liaison, beginning Oct. 20.

As provider relations liaison, Phillips will connect with providers and practices to ensure their voices are heard and their concerns are addressed, bringing timely updates and resolutions. For any tenant in a hospital-owned facility, Phillips will be the go-to contact for facility-related needs or follow-up. 

“Welcoming new providers is a passion of mine,” she said. “I will help coordinate tours, introductions and everything needed to hit the ground running.”

Phillips is excited to work alongside service line and department leaders to strengthen connections with referring providers. Provider relations liaison is a perfect match with Phillips’ passion and natural ability to connect, along with a sincere interest in understanding and supporting others. Phillips said she is “committed to building lasting partnerships with area providers through support and collaboration with the WCH Health System.”

Phillips brings 11 years of WCH experience to her new position, having been promoted from marketing and PR specialist, where she found her experiences both meaningful and inspiring. 

“Being a part of the marketing department truly opened the door to so many opportunities,” she said. 

Phillips brings her creativity and well-honed skills in interacting with providers, supporting provider onboarding, event planning, website editing and much more to her new position.

A native of New Jersey, Phillips has spent most of her life in Wooster and is a graduate of Wooster High School. She currently lives less than a mile from WCH with her husband of 14 years, David. They have three daughters (two grown, one at home), one rabbit, Bun Bun, and a sweet and sassy dog, Rosie. She enjoys family time, traveling and concerts. 

“Right now, I’m in the phase of life where I’m a full-time chauffeur and cheerleader for my middle-schooler, and I wouldn’t have it any other way,” Phillips said. "I am incredibly excited about this new position as provider relations liaison. I’m ready to jump in. I love the caring culture at WCH... and I love it here in Wooster. It’s a great place to raise kids."

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